FAQ - Account

Who can register?

Residents of all countries are allowed to register to Prize Live. You must be at least 18 years old, or at least 13 years old with parental consent. All account information must be correct when filling out your profile. Only one account per household is permitted.


How do I resend my confirmation e-mail?

To resend your confirmation e-mail you need to login with your Username and Password. You will then be redirected to the confirmation e-mail page. You can then click the Resend Confirmation button.

Why can't I login?

We recommend using Internet Explorer or FireFox for the best viewing and to eliminate login issues that tend to usually happen with browsers such as AOL, Netscape, and others. Using AOL can sometimes cause your account to be marked as either On Hold or Cheater in the system because of a duplicate IP address issue. Also, if you use a proxy or if two members login from the same computer, you would be placed On Hold. If you are unable to login, please use the Contact form to send us an email.


How do I delete my account?

In order to delete your account, you must first be logged in and then send us a message through our messaging system by clicking here. Also, please give us a reason so we can better improve our site.